omniNet Service Overview
OMNI Solutions
Group (OMNI SG) provides network support services to clients
throughout the Washington D.C. metropolitan area. Our network
technicians are Microsoft Certified Engineers who will help
ensure that you are able to maximize the investment in your
network.
Service Benefits
Many clients save
25%-50% as compared to in-house staffing
Implementation of regularly scheduled network support visits
allows clients to stay ahead of system problems and ensures
more reliable performance
The ability to dial into your network allows for immediate attention to your needs
OMNI SG’s experienced personnel stay on top of network
issues so management can relax.
Technical
Expertise
Areas covered by our omniNet service include the following:
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Hardware/Software installation and upgrades
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Network planning and maintenance for Microsoft networks
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Hardware/Software recommendations, ordering, and installations
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Security virus protection
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Software distribution
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Server management
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Internet/web site consulting and
support
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Email and messaging technical support
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Windows 2003, XP, .Net support
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Disaster Recovery
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PC workstation and application
support
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Network infrastructure support (routers,
switches, hubs, etc.)
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Maintenance Agreements
OMNI SG Maintenance Agreements
give clients certainty as to when system maintenance and
support will occur while allowing work to be performed on the
items that the client feels are priorities. OMNI SG’s Network
Support programs provide the following services/support:
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Scheduled Maintenance Calls
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On-Site/Remote Troubleshooting
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Network monitoring
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Telephone Help Desk Support
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